Healix psychologists and therapists online

How Healix healthcare cover works

Healix administers healthcare trusts and schemes on behalf of employers, so your benefits are set by your employer's scheme rather than by a standard insurance policy. Psychological therapy is usually included. Check these points with Healix before your first session.

• Is psychological therapy included in your scheme? Call Healix on the number in your scheme documents or log into the member portal. Ask whether out-patient therapy with a clinical psychologist is covered and whether a GP referral is needed to open a claim.
• Do you need pre-authorisation? Healix normally authorises treatment before it starts. Ask for the authorisation reference and pass it to us so we can quote it on our invoices.
• Is there a session limit, cap or excess? Scheme rules vary. Some cover a set number of sessions, others cover up to a financial limit per scheme year, and some carry an excess. Get the figures in advance.

Once Healix has confirmed cover, we handle the rest. You attend your sessions and we invoice Healix directly, quoting your authorisation. Nothing for you to submit and no claims to chase.

Healix psychologists online across the UK

We are an online-only practice. Your sessions happen over secure video with an HCPC-registered clinical psychologist recognised by Healix, from wherever you are in the UK.

Healix cover comes through an employer, which means the people using it with us are almost always working, often in demanding roles, and often looking for help with the things that build up at work: stress, burnout, anxiety, low mood, poor sleep. Online therapy fits around a working week in a way a clinic appointment rarely does, and it keeps the whole thing private. Nobody at work needs to know you are seeing anyone.

Every member of our team holds a doctorate in clinical psychology and can draw on more than one approach, including CBT, ACT, EMDR and compassion-focused therapy. Dr Rachel Whatmough matches you with the psychologist whose expertise fits your situation.

We support Healix scheme members in London, Manchester, Bristol, Edinburgh and everywhere in between. The administration is the same wherever you are: you open the claim, we invoice Healix, you attend your sessions.

If you are not sure whether your scheme covers clinical psychology, or what it costs if it does not, our pricing page sets out the self-funded rate and how insurance sits alongside it.