Vitality psychologists and therapists online

How Vitality mental health cover works

Vitality health insurance plans usually include some mental health support as standard, with fuller cover for psychological therapy available as an option. What you are entitled to depends on the plan, so check these points with Vitality before your first session.

• What level of mental health cover do you have? Log into the Vitality member zone or call the number on your membership card. Ask whether out-patient psychological therapy with a clinical psychologist is covered under your plan, and to what level.
• Do you need a referral or authorisation? Vitality normally asks you to open a claim before treatment starts, and some plans require a GP referral first. Ask for the authorisation reference and pass it to us.
• Is there a session limit, financial cap or excess? Plans differ. Some cover a fixed number of sessions, others cover up to a monetary limit per plan year, and some carry an excess. Get the figures before you start.

Once Vitality has confirmed cover, we take over the administration. You attend your sessions and we invoice Vitality directly, quoting your authorisation reference. Nothing for you to submit.

Vitality psychologists online, anywhere in the UK

We are an online-only practice, which means your sessions happen over secure video with an HCPC-registered clinical psychologist recognised by Vitality, from wherever you are in the UK.

Some Vitality members come to us after using the talking therapy sessions included in their plan, wanting to work with a clinical psychologist. Every member of our team holds a doctorate in clinical psychology and can draw on several approaches, so if CBT is not the right fit for your anxiety, depression or trauma, there are alternatives, including EMDR, ACT and schema therapy.

We support Vitality members in London, Manchester, Bristol, Edinburgh and everywhere else. The administration is the same wherever you live: you open the claim, we invoice Vitality, you attend your sessions.

If you are unsure whether your plan covers clinical psychology, or what it costs if it does not, our pricing page sets out the self-funded rate and how insurance sits alongside it.